Equipment Rental Terms and Conditions
By completing this booking, the renter agrees to the following:
- Eligibility: The renter must be at least 19 years old, provide valid government-issued photo identification at pickup, and be authorized to use the payment card provided.
- Rental period: The rental begins and ends at the dates and times shown in the booking. Equipment must be returned to the original pickup location by the stated return time. Early returns do not reduce the rental charge.
- Payment and security hold: Rental charges are paid when the booking is made. A security hold will be placed on the renter’s payment card before the equipment is released.
- Late returns: Late equipment will be charged at the listed daily rental rate for each day or portion of a day overdue, up to the amount of the security hold. Additional replacement charges may apply if the equipment is not returned.
- Inspection: Equipment will be inspected before pickup and after return. The renter must report any damage, missing parts, or operating problems immediately and must not continue using equipment that appears unsafe or defective.
- Care and permitted use: Equipment must be used only for its intended purpose and according to any instructions provided. It may not be altered, repaired, transferred, or rented to another person. All equipment and accessories must be kept secure and returned together.
- Damage, loss and cleaning: The renter is responsible for reasonable repair or replacement costs resulting from damage, misuse, negligence, loss, theft, missing parts, or excessive cleaning requirements. Ordinary wear and pre-existing damage are excluded. The renter authorizes these amounts to be charged to the payment card provided. The security hold does not limit the renter’s responsibility for costs exceeding that amount.
- Safe use: The renter is responsible for safely transporting, setting up and operating the equipment. CO2 cylinders must remain upright, secured, away from heat, and used in a ventilated area. Safety devices must not be altered or removed.
- Cancellation and refunds: Cancellations, missed pickups and refunds are governed by the cancellation policy displayed during checkout.
- Governing law: This agreement is governed by the laws of British Columbia and the applicable laws of Canada.